FAQ

1. What types of books do you sell?

We offer a wide selection of books across various genres, including academic, motivational, finance, and fiction. Our collection includes both new and gently used books to suit every reader's needs.

2. Are the books new or used?

We sell both new and gently used books. Each used book undergoes a thorough inspection to ensure it is in excellent condition, so you can enjoy great reads at a fraction of the price.

3. How do I know the condition of a used book?

We carefully inspect every used book before listing it for sale. Each book is graded on its condition (e.g., like-new, very good, or good) and described in detail on the product page to ensure you know what to expect.

4. Do you offer international shipping?

Currently, we only offer shipping within the United States. Unfortunately, we do not offer international shipping at this time.

5. What are your shipping options?

We offer two shipping options:

  • Normal Delivery: Estimated delivery time of 5-7 business days.
  • Express Delivery: Estimated delivery time of 3-5 business days. Shipping charges are calculated at checkout based on your location and chosen method.

6. Can I return a book if I don't like it?

We accept returns within 15 days of delivery for damaged or incorrect items. Books that are correctly delivered or those that don’t meet your expectations due to their used condition are not eligible for return.

7. How do I return an item?

To return an item, contact us within 15 days of receiving it. Provide your order number, a description of the issue, and any supporting photos. Once approved, we'll send you a return shipping label and instructions for the return process.

8. Are there any non-returnable items?

Yes, the following items are non-returnable:

  • Used books that are in the correct condition.
  • Digital products or downloadable content.

9. How do I track my order?

Once your order is shipped, you will receive the tracking number with an order update via email. You can use this tracking number to check the status of your order on the carrier's website.

10. Do you offer discounts or promotions?

Yes! We offer periodic sales and promotions. You can sign up for our newsletter or follow us on social media to stay updated on special offers and discounts.

11. What payment methods do you accept?

We accept major credit and debit cards, PayPal, Stripe, and other secure payment methods. All transactions are processed securely.

12. How can I contact customer service?

You can reach our customer service team by:

  • Email: support@fairbookdeals.com
  • Phone: +1 (302) 329 5375
  • Address: 30 N Gould St Ste N, Sheridan, WY 82801

13. Can I change or cancel my order after placing it?

You can cancel or modify your order before it has been shipped. Once your order has been processed and shipped, it cannot be modified or cancelled.

14. How long does it take to process an order?

We aim to process all orders within 1-2 business days. Delivery times will depend on the shipping method chosen.

15. Are your books environmentally friendly?

Yes, we focus on sustainability by offering gently used books, which helps reduce waste and promote a more sustainable reading experience. Shopping with us is a great way to contribute to a greener planet.